Hi there,

We're sorry to hear that the Unisex Polyester Athletic Sneakers were not comfortable for you. Our team is dedicated to providing the best customer service and we apologize if you did not receive a response when you reached out to us. We would be happy to assist you with a return or exchange. Please send us email at your convenience and we'll make sure to take care of you. Thank you for your feedback and we hope to make it right for you.

Best,
Customer Service Team
support@giordano.ae